1. This is an email we received on 25th July 2010

Dear Karine:

As we discussed last night after the rehearsal, I would like to be able to be transported to tonight's concert at the Teatro del Silenzio. Please write back as soon as possible, or send me a text message to [...] to let me know you received this message, and also what time the bus will be departing my hotel.

Thank you so much for accommodating my transportation needs, and for all the other wonderful events you have organized that have made our stay in Italy so enjoyable.

Grazie mille!

Elizabeth

2. This is an email we received on 26th July 2010

We are now back in England, and reflecting on the marvellous evening we were experiencing last night. We all thought the 2nd half of the concert was particularly good and spectacular.
We enjoyed our stay again at the hotel/B&B in Palaia. Please thank Massimmo for his kind recommendation of the restaurant in Peccioli (correct?) off the square - we thoroughly enjoyed our lunch there, but were sorry to discover that we missed Karine who was eating in there too.... we would like to have met!
Our only sadness was that we did not have such good seats as last year and we are not sure why that was, bearing in mind we did book up around November time (8 months before the event)?
We were right under one of the lighting scaffolds which were completely off centre of the stage which was a big disappointment. I know there is nothing that can be done about it now but we felt we wanted to let you know that we were annoyed about this part of our 'package'.
We were so glad that the weather held for the evening, despite the rain earlier in the afternoon, and it was a great temperature throughout the evening.
Another great experience - we will wait to see if that really is the FINALE?!!
Joanna

3. This is an email we received on 27th July 2010

Dear Karine and team,

We have just returned from our long weekend to the Andrea Bocelli concert at the Teatro del Silenzio, Lajatico and we must thank you for your wonderful attention to detail that you and your team at Arianna and friends did for us .It was nothing short of perfect!!! The hotel was perfect,the arrival package complete with maps and tour guides was high quality and well presented and the tickets were probably the best we have had over the last 3 visits ,the car hire as expected and every detail went so well for us.
Of course we had our concerns of using the internet but your professionalism was exactly that ...........totally 'Professional' and we again thank you for a wonderful service and especially the patience you and your team provided for our own confusion and short comings on the internet, file downloading etc.

Should we ever travel to Tuscany again or if Il Maestro has another concert in Lajatico be assured we will contact you and use your services again.

Once again Thank you, thank you, thank you.

Sue and Dan

4. This is an email we received on 28th July 2010

Hello Karine (and the rest..),

We have just returned from our trip to Tuscany, where we visited the concert of Andrea Bocelli in 'Teatro del Silenzio' on July 25th. We want to give you our compliments for the complete trip. Everything was perfect: the location (Cristina's), the concert, the wine-tour..... We have really enjoyed ourselves and we will do it again if he returns next year (speriamo...). So thank you very much for everything and alla prossima!!

Grazie mille,

Jurgen and Vivianne

5. This is an email we received on 28th July 2010

Hi Karine,
Thank you for arranging such a wonderful time in Gambassi at Cristina's.
She was a wonderful hostess & helped us out a lot.We also had a fantastic time at the Bocelli concert.
[...]
Once again thank you very much for your assistance with our trip & other requirements.
Graham & Joanna

6. This is an email we received on 28th July 2010

THanks for everything.
We had a brillaint time.
Will definately recomment you and maybe book again soon.
Thanks,
Kay

7. This is an email we received on 28th July 2010

Dear Karine

I am writing to thank Arianna and Friends for the week we spent in Tuscany. It was our first ever experience of Italy and we enjoyed every moment.

The Andrea Bocelli concert was a wonderful, memorable event in his home town which we will never forget. We do hope this is not his last one there!

The accommodation which you reserved for us (Massimo's) was very good. We were very well looked after and the food was very good.

Thank you so much for everything. It was all very well arranged and professional.

We look forward to hearing from you regarding future events.

With best wishes.
Liz and Bryn

8. This is an email we received on 28th July 2010

Hi Karine

Just wanted to thank you and your team for a wonderful weekend that my in laws have just had. They said that the hotel and staff were excellent ( plus the food and wine of course!) and also to you for arranging the transfer for them at such short notice. Without that then this would have meant they would have missed the concert, a mistake on my part as we thought that we had booked this. So thankyou very, very much and please let us know if andrea bocelli will be performing again next year or if this was his last one!
Many thanks

Lee

9. This is an email we received on 29th July 2010

Hi Karine

Just back from Italy and the Bocceli concert, what an amazing time both my husband and I had. Thank you so much.
If Andrea ever does another concert in Italy that you get information on would you be kind enough to email me the details.

Kindest regards
Jo

10. This is an email we received on 29th July 2010

Hello
Thank you all for a wonderful holiday in Tuscany. (Reservation code K 203-09) We stayed with Massimo in Terricciola - excellent accommodation, wonderful food and lovely people. The taxi service was extremely comfortable to/from the airport and the journey to the concert most enjoyable despite the thunderstorm!
Regards
Sue

11. This is an email we received on 29th July 2010

Hi there
We wanted to say a big thank you to ariannand friends especially Karine for all the help you gave us to make our trip to Tuscany such a success. The concert at teatro silenzio was amazing and you all looked so cool in spite of the fact it must have taken a great deal of organisation to get all those people and transport to Lajatico! We enjoyed our stay at the Hotel in Pisa and would like to return in the future to see more of the beautiful Tuscan countryside.
THANK YOU
Margaret and Eric

12. This is an email we received on 30th July 2010

Dear Karine.
The concert on Teatro del Silenzio was the most fantastic musicevening i our life. Its sad that it was the last time. Why is it the last time? If there are other place in 2011 where we can go to hear him I will like to know.
Our week with Massimo was great. Lovely people, kindly and what a resturant. Waw.
Kindly regard from
Hanne

13. This is an email we received on 30th July 2010

Dear Arianna/Karine

We are now sadly back home in Wales after another truly wonderful break in beautiful Tuscany. Everything was perfect thanks to your efforts and we just wanted to thank you most sincerely for arranging things so that we could relax and enjoy our holiday without having to worry about a thing. The view from the hotel in Volterra was breathtakingly beautiful, I never tired of looking at it and the concert was absolutely fantastic, Andrea was in fine voice and the atmosphere was just magical. The only thing that worried us was the thunderstorm on Sunday afternoon, but like the rest of the arrangements you obviously had that all in hand, as the rain stopped and the sun smiled down on us as soon as we stepped out of the car in Lajatico!

I will not hesitate to recommend Arianna and Friends to anyone intending to travel to Tuscany. Diolch yn fawr iawn iawn [Welsh]

We know that this fifth concert was the last scheduled one, but please will you let us know if you hear any news regarding further concerts at Teatro del Silenzio.

Hoping to see you again in the not too distant future.
With very best wishes to you all

Jackie and Phil

14. This is an email we received on 31st July 2010

Dear Karine,

We returned last night from our trip and I wanted to take a moment to thank you for your good service on our Bocelli Concert Package. The Hotel in Montopoli was an excellent recommendation. We only wished we could have enjoyed more than one dinner there. The transfer arrangements to the concert along with the presence of you and your fellow staff was appreciated. The seats you obtained for us brought tears to my wife"s eyes.

I cannot honestly think of a single thing that you did not have covered. I will make an attempt to most favorably review your services on the TripAdvisor website in the near future.

Again, THANK YOU FOR A JOB WELL DONE!!!
Regards,
Peter

15. This is an email we received on 1st August 2010

Dear Friends

Thank you again for the wonderful concert package you organized for us.

We all, of course, liked the Lajatico concert. It was so beautiful and enjoyable. We liked the whole programme.
I was so happy to hear "Miserere". The piece is one of my favorites after I heard it through internet years ago, Bocelli and Zucchero singing first time together, I guess.The evening was unforgettable, once again. We feeled, anyhow, quite melancholy because it was the last one in Lajatico.
Tuscany is wonderful. We were quite pleased to have our accommodation in Volterra, the beautiful old city in Tuscany. What a city ! The location of the hotel was quite excellent for us.
We also liked the walking tour you organized for us. Thanks to our excellent guide, we really liked her. So much we learned about the Etruskan museum.

Now we are looking for the upcoming concerts of Andrea Bocelli in Europa. We also dream of travelling in the beautiful Tuscany once again.

Grazie mille
Cari Saluti dalla Finlandia

Kirsti e le mie amiche

16. This is an email we received on 1st August 2010

Hi Karine

Just to say thank you for our lovely weekend in Pisa, the hotel, the romantic meal, arrangements for the concert and the concert itself were all great. We all thoroughly enjoyed it.

Can you let us know as soon as you hear anything if Andrea is doing a concert next year and we will look to book again.

Thanks to you and everyone involved.

Kind regards

Sara, John, Mags, Paul, Martin and Kay

17. This is an email we received on 1st August 2010

Dear Arianna and Carine

Just a note to say how much we enjoyed your tour to Vinci and the Wine farm and the cooking at Licia\'s. You have both been so helpful and kind, and knowledgable about your subjects.

Ann, Bill, Tom and Toby

18. This is an email we received on 2nd August 2010

Hello my dear !

Thank you for a good arrangement, the concert was amazing and were we stayed in the Casanova was very nice and cosy, good food and sweet people.
Also our stay in Firenze was nice, and the hotel was also a good experience.

Many hugs

Uffe and Birgith

19. This is an email we received on 2nd August 2010

Dear Karine,
Just a quick note to say thank you so much for organising the tickets and transport to the Andrea Bocelli concert for us. We had the most fabulous time!!
I have already recommended your company to a friend!
Until we meet again.
Best regards
Anne

20. This is an email we received on 2nd August 2010

Hi Karine,

We all enjoyed the concert on 24th but friends who went on both 24th and 25th said that the 25th was excellent.
Do you know if this event is taking place next year and if so we would like some tickets for the actual night, preferably near the front centre.
We had great seats this year 10rows from the front.
Look forward to hearing from you

Kind regards
John

21. This is an email we received on 3rd August 2010

Dear Karine/Arianne etc

We really enjoyed ourselves so much and thanks for giving us such wonderful seats for the rehearsal it felt so personal. Also many thanks for finding seats for us on the bus.

We will definitely use you again if we come to Italy

All the best
Polly x

22. This is an email we received on 3rd August 2010

To All at Arianna and Friends,
Thank you so much for arranging our Bocelli trip. We had a marvellous time and everything went wonderfully. We liked the hotel very much and the transport arrangements were great. I understand that there may not be another concert next year - let's hope he changes his mind!
Thanks again,
Stephanie

23. This is an email we received on 3rd August 2010

dear karine--thank you for coming back to me and the refund to my credit card would be a lovely thing to do--we did not want to give you the impression that we were just complaining for the sake of it as this was not true ,the whole trip was first class and was very enjoyable,Hotel in Pisa was fine as were all your staff ,I do hope that if you organise any further trips we may take advantage of these in the future. with kindest regards george

24. This is an email we received on 3rd August 2010

Dear Karine,

My wife Theresa and I had a fantastic time in Tuscany. Everything was arranged perfectly by you which made it all the better. Thank you.

Please put me on your mailing list as we will return next year even if there is not another Bocelli concert.

Best wishes

John

25. This is an email we received on 3rd August 2010

Dear Katrine,

I would like to personally thank you, tho we have not communicated directly, for your handling of our itinerary while in Italy. We could not have done it without you. We struggled getting on & off the many trains, but I know when going to so many different cities, unless one has a car & driver, the trains are the only mode of transportation. Going to Raiano & seeing our relatives was priceless. Cinque Terre was also very special and, of course, the Andrea Boccelli concert was a dream come true.

I know how busy you are, but if you could get me information, I would be most appreciative.

Mille grazie per tutti...

Ciao,
Jeanette

26. This is an email we received on 3rd August 2010

Dear Karine,

I can't say thank you enough for all the hard work and effort you put into our Tuscany package. We had a FANTASTIC time - the concert was wonderful, as was the cooking class with Licia and the winery tour. Thanks for adding the cost of the winery tour to my credit card. (Now it's working!!) Our time in Italy was so special and we know it's due to your help! Please thank Arianna and Licia for us.

And, if by some chance, you find out there will be a concert next year, please, please, please notify me as soon as you possibly can. We'd love to come back again and enjoy another concert in Lajatico and warm up in the Tuscan sun!!

Thanks again ever so much,

Debby

27. This is an email we received on 4th August 2010

Hi Arianna & Karine,

Hope you are both well?

It was great to meet you when I came over for the concert. Thank you so very much for organising everything & making my trip to Italy & the Bocelli concert a memorable one, it was fantastic!
Arianna, as I mentioned to you, I would love to come over to Tuscany and work with your company next year if possible? I have a real heart and passion for everything Italian, especially Tuscany! It this may be possible, please let me know and I will send you my CV detailing everything I have done.

Ciao

Denise

28. This is an email we received on 4th August 2010

Hi Karine
We'd just like to say a big thank you to you & the team for organising our trip to Tuscany again, we had a fabulous time & the concert was even better than 2009.
Unfortunately I left my concert program at the Teatro & wondered if you may be able to get me another one ? If this is not possible, could you please send me a copy of the page listing the musical performances.
Thanks
Please pass on our kind regards to Consuelo.

Angi & Chris

29. This is an email we received on 5th August 2010

Buon giorno Karine,
Come sta?
spero bene
La immagino in ferie
Comunque volevo ringraziarla per l'albergo era veramente carino, incantevole, siamo rimaste senza parole, le persone disponibili, simpatiche, gentili.
Il concerto è stato eccezionale, i posti centrali, abbiamo goduto appieno della voce di Bocelli e degli altri ospiti.
Spero venga rifatto.
A presto
Michelina

30. This is an email we received on 5th August 2010

Hi karine

i just thought i'd take a moment to thank you for your organisation of the Andrea Bocelli event a couple of weeks ago
everything was just perfect and we all had a great time - tuscany is such a special place

many thanks and best regards

duncan

31. This is an email we received on 5th August 2010

Hi Karine,

Many thanks. I have received this on my credit card. Andy was very pleased with the bike, I only hope they collected it from the farmhouse as no one had been by the time we left on Saturday. We thoroughly enjoyed the concert and our stay in Tuscany. Fabio and Tatiana were delightful.

Many thanks for your assistance throughout and ensuring we had a memorable holiday.

Best wishes
Karen and Andy

32. This is an email we received on 6th August 2010

Dear All,
Thank you very much for a super concert on the 25 of july, and a very nice stay at agroturismo Casanova, nice people and food.
Please tell us where we can buy a music/picture dvd from the lovely concert
many greatings
Birgith & Uffe

33. This is an email we received on 6th August 2010

Karine,
I just wanted to tell you that our dream vacation became a reality thanks to your help and everyone involved. It was an unforgettable experience and we would like to thank you, Arianna and the whole staff for making it possible. It was a real pleasure meeting you in Lajatico.
We will continue to be in touch for all our future vacations in bella Italia.
Grazie mil,
Mario

34. This is an email we received on 7th August 2010

Dear Karine,

Thank you very much for you help with our visit to Lajatico. We had a lovely stay and, as you will know, the concert was absolutely excellent.

In particular, our stay at the farmhouse was superb. We were looked after outstandingly well and enjoyed every minute of it. Unfortunately I can't find an email address of them to send my thanks personally. Would you be able to let me have it. please?

Once again, my heartfelt thanks and we would be pleased to hear of any more events at Lajatico although I gather that, for the time being, the Teatro del Silenzio will indeed fall silent.

With kind regards,

Andrew

35. This is an email we received on 9th August 2010

Dear Karine

I just wanted to say how much we enjoyed our trip to the Andrea Bocelli concert. The whole weekend was very well organised and we really appreciated your attention to detail. Please keep me on your email list to receive all your news and information about upcoming events.

Many thanks and kind regards

Dominic

36. This is an email we received on 11th August 2010

Dear Arianna, Karine, Consuelo and everyone at Arianna and Friends,

Thank you for a magical weekend and concert experience! My friend and I were thrilled with the charming town, beautiful hotel, the arrangements to Lajatico and of course, Bocelli and the entire concert! Dinner at the hotel and the bottle of wine were superb and much appreciated. The whole trip was such fun and I only regret that we were too rushed to talk with all of you more.

I normally visit Italy a few times a year and hope to arrange for a special vacation in the future with Arianna and Friends. Thanks again!

Warm regards,
Betty

37. This is an email we received on 11th August 2010

Just wanted to say how much my wife and I enjoyed our stay in Tuscany. The hotel Alessio in Chianni was lovely, the concert magical. All made possible with your help, plus the organisation on the night was excellent.

Thanks again

Sue and Graham

38. This is an email we received on 12th August 2010

Hi Karine,
Thanks for taking care of that.
We will return to Italy in the next few years as we enjoyed our stay very much.
The country is beautiful, the people friendly & the food superb so why would we stay away.
We will contact you again before our next trip.
Thanks again,
Graham & Joanna

39. This is an email we received on 14th August 2010

Hi Karine,
I hope that you are well.
When we attended the Andrea Bocelli concert, there were a number of small airplanes flying around the area.
My husband has his own plane and flies regularly so this obviously interested him as he would love to fly over the beautiful countryside.
Do you know which airport these planes would have flown from? If you do, please would you let me have their details and if they rent out planes to visiting pilots. Perhaps flying holidays are something you already arrange for people visiting Tuscany?
I should also be grateful if you would let me know if Andrea Bocelli is expected to perform again at Lajatico next year.
I look forward to hearing from you.
Best regards
Anne

40. This is an email we received on 15th August 2010

Dear Karine,

It has been two weeks now since we returned from our lovely holiday in Italy but sadly I had to come home to the funeral of a very dear friend (we started school together aged 3) and whose sudden death I heard of the night before the concert, so please forgive the lateness of this email.

Our stay at Alberto's was so much more than we had expected. After a very long, enjoyable but tiring drive we were welcomed very warmly by the family who helped carry our baggage up several flights of stairs and after sitting in a car for the best part of three days this was quite a shock to the system, especially in the late afternoon heat. Alberto was very helpful, especially his understanding of English. Carla's breakfasts and buffet were plentiful and delicious and sustained us for the rest of the day. How very lucky this family is to live surrounded by such beautiful Tuscan countryside.

We would like to say a big thank you to you, Karine, for arranging this trip for us and we were honestly quite amazed at how smoothly the task of getting thousands of people to and from the Teatro del Silenzio was dealt with by everyone. I wanted to say hello to you in the car park but you were already engrossed in conversation, so hopefully another time. The concert was of course truly spectacular and I and others really hope that in time some other event with Andrea singing there will happen.

We will return to Tuscany and when we do we will be sure to call upon your services again, so in the meantime, very many thanks...

Alla prossima volta

Anne and Roy

41. This is an email we received on 17th August 2010

Hello Karine,

I am now home in Australia after a magical holiday. My favourite place is Tuscany and favourite people are all of you…Karine, Adrianna, Massimo, Counsello and Diego you made my holiday in Tuscany more than I could have ever dreamt of. Time really stood still in Tuscany, I felt like the wonderful time would never end.

Lots of laughing, magical moments, friendships created and sharing your good wishes and humour will last a lifetime. I hope we can all meet again and share some more "mucho bellissimo" times with you that may be in Australia or in Italy.

We remember all of you also with tenderness and affection, and we are happy to be able to call you our friends, you are a really wonderful group of people.

Everyone we met, the wonderful things we saw, Andrea Bocelli's rehearsal and concert and our trip to the Bocelli cantini and then on the Volterra for more hospitality and Damiano playing the violin by the poolside. meeting more lovely people and enjoying a true Tuscan meal surrounded by good friends and new friends are moments to be treasured.

Please use my credit card to pay for the postage, thank you so much for your kind help. Would you please forward this email to Arianna and Massimo for me, when I have time I will send some photos to you that you may like to have.

What a huge task for you all after the Concert to look after all the people you booked accommodation and activities for, you must need a holiday also. Everyone that we spoke to that had booked their holidays with you was very complimentary.

Thankyou for you wonderful assistance before our holiday and during our holiday, you all deserve gold stars for all the care and attention you showed to us. I have recommended Arianna & Friends to people I know already and have to tell you that out of all the countries we visited Italy is my first love, and you have all helped make this holiday one I will never forget. I hope to return to Tuscany and stay for longer and get to know it better.

Please say a special hello to Diego, he is a really wonderful man, I hope he has had a magic holiday in Rimini.

My very best wishes and love, I hope we can keep writing to each other and stay in touch.

Arrividerci,
Joy

42. This is an email we received on 18th August 2010

Dear Arianna and Karine,
After all our emails and chats on the telephone it was great to meet up with you both. Thank you so much for helping make our holiday in Tuscany so special by organising hotel arrangements, concert tickets, tour guides and cooking lessons. The hotel in Pisa was ideal, especially the interconnecting family rooms, the price was even cheaper than we would have got going direct to the hotel. The position was perfect too as only a 15 minute walk to the piazza. We arrived before midday and they even let us book in to our rooms and park the cars. Later we tried the restaurant in the hotel - very interesting and delicious menu!
The tickets for the Andrea Bocelli concerts gave us superb viewing for both nights so thanks again.
The Vinci tour was most interesting and we much enjoyed having the lunch at the wine loft, the children loved looking behind the scenes!
We have all come home with lots of wonderful memories including the recipes from our cooking course with Licia - what a lovely lady: so kind, patient and welcoming. It was a great honour to be invited into her home. You will be pleased to hear we have made all the recipes at home - I bought some Alchermes in Lajatico so we can make the salamino pudding authentically!
We very much look forward to visit you all again so will be in touch for your expert help!
All our best wishes to you,
Naomi, John and Isobelle

43. This is an email we received on 24th August 2010

Dear Arianna and Karine

Hello from your friends in Canada. Thank you so much for such a wonderful adventure while in Tuscany. The primary focus was on seeing Andrea Bocelli which did not disappoint at all. It was fabulous. We expected that. What we did not expect was such a wonderful time when not at the concert.

My wife and I stayed at Alessio's with friends for 5 nights and thoroughly enjoyed ourselves in July 2010. Margherita and Giacomo provided the best service a person could ask for at the onsite restaurant (thank you very much for the reservations, service, advice, etc as you helped make this a wonderful stay). The atmosphere more than met my expectations to make me feel what 5 days in Tuscany should be (relaxing, stress less and enjoyable). All the local sites are within an easy drive (Pisa, Livorno, Volterra, and Bologna) with no issues on the roads. Ask for a room overlooking the main entrance / bell tower if they are available. The food was quite good and the cleaning staff looks after you very well. On Saturday night there was a really nice local market brought to the hotel where you can buy / taste local products.

Thank you again Arianna

See you again,

Dean

44. This is a comment on Tripadvisor about our services:

We came to Tuscany to hear the 'Last' performance of Andrea Bocceli and our accommodations were booked by a wonderful agency Arianna & Friends who at the time we did not know and had no idea as to what our hotel in San Gimignano would be like!
From the moment we arrived at the Relais Santa Chiara we were enchanted - by the setting, the service, the room and the tranquility......not to mention the convenient proximity to everything....it could not have been better. As they say "you can't improve upon perfection" We would definitely return to Relais Santa Chiara...truly a gem!
Martin & Lauretta Stewart - Toronto. Canada.

Martin & Lauretta

Read this comment on Trip Advisor »

72. This is an email we received on 24th August 09 from Marilu

Dear Karine:

Thank you very much for all the arrangements to stay in Florence and for the Andrea Bocelli's concert.

The Hotel Europa was very good and as you said, Miriam and her family are very nice and always taking care of everything. The air conditioner of the room we were first was not working and Miriam changed us to another room much bigger, comfortable and with the frescos on the ceiling.

We enjoyed the rehearsal for the concert, although I have to say that is what a different from what we expected. We didn't thought tha is was on that king of terrain and that you could dress very casual or sport. The experience though was very nice.

Thank you very much again for everything!!

Best regards,
Marilu

71. This is an email we received on 14th August 09 from Sharon

Hello All,

Many thanks for making a magical night happen in Tuscany! I can't tell you how thrilled we were to be able to in Lajatico and attend the very special concert!
We enjoyed our stay at the Hotel Euteria and had no problems getting to the parking and making our way into the amphitheater. We loved Volterra and continued on to Chianti. Thank you for your organization and attention to detail. I am only disappointed that we didn't get to meet. Your directions and lovely welcome packet at the hotel enabled us to get around by ourselves and have a wonderful time.
Now that I am home I am having serious Italian withdrawal and trying to diet off all the wonderful pasta, ribollita soup, and wine that I generously indulged myself in EVERY day. Many thanks to the staff for making such happy memories.

Do let us know when you have the dates for next year….I already have friends who want to make the sojourn.

Grazie mille and ciao….

Sharon

70. This is an email we received on 11th August 09 from Kosie

Hi There,

Both Barbara and myself enjoyed ourselves very much and must say the organization, tickets and information given were very good. We knew exactly what was happening. Thank you very much.
Only regret was that Andrea did not do his more pop orientated concert. We would definitely come over to see him again if he does a pop concert. Please keep me informed. We also felt that he could have also communicated here and there in English.

Kind regards

Kosie

69. This is an email we received on 9th August 09 from Nacho

Dear all,

I really appreciate your efforts on that night as it was an incredible moment.
Can you book a ticket for me in first row executive area for 2010?
Please let me know some news
Best wishes
Nacho

68. This is an email we received on 9th August 09 from Tony and Marion

Dear All,
My wife and I loved the Lajatico concert.
I certainly was something very special!
Next year we hope to come with some friends,so please make sure you let us know when tickets are available.
Well done for a well organised trip.
Tony and Marion

67. This is an email we received on 8th August 09 from Bob

Ariana-

Thanks so much for arranging everything for us. The tours were great, and Andrea was the best.

Bob

66. This is an email we received on 8th August 09 from Lesley and Andrew

Dear Karine

I want to personally thankyou and your professional company for giving me a once in a lifetime experience that i will never forget. the seats 11th row poltranossa were execellent and i would aim for those next year. thankyou so much for making things run smoothly the ancient hotel we stayed at was wonderful with a lovely frindly lady who made us feel most welcome. we aim to attend in 2010 so please stay in touch. Again i want to express how grateful my husband and i are for the truely remarkable organization, seating, accomodation and effortless way your company organized this event for us which would have been hard to do for us from australia. again thankyou and i would thoroughly recommed this event with your company organizing it all to anyone wanting a truely memorable experience.
well done and again, much gratitude
lesley and andrew :)

65. This is an email we received on 7th August 09 from John and Sue

Dear Massimo, Karine, Consuelo & Arianna,

Just to say a big thank you to you all for another wonderful trip to Tuscany in 2009.
Looking forward to 2010, please can we be on your mailing list for next years concert and could you also let us know if La Casa Del Glicine appartment - Margherita with the balcony will be available as there will hopefully be 4 of us next year!

Thank again

Regards
John & Sue

64. This is an email we received on 6th August 09 from Ged

Hi Karine,

we had a great time, Ann really enjoyed everything!!
we need tickets for next year, so put us down for 2 x exceutive; however this time we will stay a little closer!

Thank you again for all your efforts this year.

63. This is an email we received on 5th August 09 from Jan and Sonja

Dear Arianna, Consuelo, Karine and Massimo,

thank you for all your services before and during our stay in Toscana.
Our appartment in Terriciola was excellent. It was a pity we couldn´t stay longer.
We were surprised to see you in Lajatico and meet your 'friends' Consuelo and Massimo.
The concert was superb. My aunt just told me, she has to think about the event every day.
So, thank you and your friends. We wish you good luck with your company and hope that next year it will be better than ever. (besides: the commercial activities around the concert and in Lajatico were very small. We expected full terraces, dining arrangements, music in 'town', merchandise, and so on.
Instead of that, it was quiet in Lajatico, surprisingly. New business for you?)
all the best,

Jan en Sonja

62. This is an email we received on 5th August 09 from Edgar and Karina

Thank You ever so much for a marvelous stay with you in Lajatico ! And,- for the concert with Andrea Bocelli and friends, my already mediocre vocabulary is hopeless to even try to express this devine experience.
I hope sombody can persuade the great artist to go on with the Lajatico-concert in 2011..it could be "the jewel in the crown" for Karina and me....
Kindest rergards
Edgar and Karina

61. This is an email we received on 5th August 09 from Martina

Hello Karine and all at Arianna & Friends,
Please excuse me for not getting in touch sooner, however, while we were in Tuscany one of our daughters had an accident with our laptop and broke the screen so we have had to wait for it to be repaired.So now I want to tell you that both my husband and I had the best holiday of our lives, Tuscany is beautiful "bellisimo". We loved our stay at Il Sevino with Alessandro and we will definitely stay with him again, he was so hospitable and made us feel so welcome. The concert at Teatre del Silenzio was amazing, it was everything we had dreamed of and more. I remember looking at my DVD from the 2007 concert and thinking that we will go there and when we were sat there on the 18th July I could not believe our luck to be at this concert, the atmosphere was just so wonderful.
We had the good fortune to meet Andrea's mama in Lajatico with her grand-daughter Madalena a few days before the concert and had our photo taken with her and she signed my book The Music of Silence by Andrea and on another day we visited La Sterza and Cantino Bocelli and we met Alberto and his wife and they were so nice. We visited Pisa (and thank you Karine for arranging transport) it was very beautiful but our favourite place was Volterra, it is amazing, we had a lovely meal there and we danced in the square to a band playing lovely music.
So once again we thank you most sincerely for arrranging our holiday and we would like if you could keep us informed about 2010 especially if this is going to be Andrea's last concert at Teatre del Silenzio.
Martina

60. This is an email we received on 5th August 09 from Kevin and Janet

Hello Karine

What a wonderful time, concert and visit in Tuscany.
We are so happy that we used Arianna & Friends.
We were very impressed when we learned that all the staff was in Lajatico to help and guide us.
It was so great to have such a personal service from all of you.
It was a pleasure to meet you if even for only a moment.

Gratia

Kevin & Janet

59. This is an email we received on 5th August 09 from Tore and Cathrine

Dear all,

Thank you so much for an absolutely fantastic concert and our seats were perfect!. You really organized this night very well, and also are stay at Villa Adrianne was nice with wonderful hostess. So back in Norway, we have a lot of good memories. Thank you so much for contributing to that. Next year - well, you should never repeat a big success. But we will contact you if we change our mind.

Best regards,

Tore and Cathrine

58. This is an email we received on 4th August 09 from Oxana

Hello Karine,
MANY THANKS for the wonderful organization for the Bocelli Concert. We had such a great time and we wish to come next year. Would you kindly send us any information about the 2010 Concert at Teatro del Silenzio.

Tuscany is beautiful - we want to visit again.

- smiles -
Oxana

57. This is an email we received on 4th August 09 from Claire and Kevin

Dear all,
So sorry that it has taken so long to write and tell you what a wonderful time we had at the concert and how nice it was to meet you at last.
Thank you for all the help and attention we have had over the past few months and we most certainly look forward to seeing you next year so please let us know when dates are announced.
Question why may it be the last one ? That would be so sad Could you please pass on our thanks to the hotel they were so nice and so helpful especially when we got lost and needed a meal at 11oclock !!!!!! Could you also say hello to the lady who looked after our room.
Once again many thanks
Claire and Kevin

56. This is an email we received on 4th August 09 from Mary

Good Morning All my dear friends at Arianna
I would like to take this opportunity to thank you for my wonderful Tuscan experience.
When I arrived in Pisa I was greeted with a big sign from your driver, I was glad I had arranged transport to & from our apartment because the Driver & Car was impeccable, and on time..
My accommodation was exactly what was requested, set in the middle of Tuscany away from the world - a place where I was able to collect my thoughts & chill out.
It was also amazing because I had the pleasure to have met other people in a similar situation as myself - all had there own stories of loss, and it proved to me we were all there for a special reason, we used to sit outside in the evenings some enjoying a glass of vino (very cheap because we stayed on a Vineyard) and we laughed & cried together.
My Fiancée Michael was unable to be there because of his untimely death, but I found the whole experience very healing - I have made new friends not only from Italy but also Holland, Greece & Norway.
But the highlight of the whole week was the Andrea Bocelli Concert - Again with your wonderful help lifts were provided to & from the concert, I had seen Andrea before in London but I must admit seeing him in Lajatico was breathtaking, he surpassed himself the whole thing was wonderfully organised & the line up superb - the only downfall to me was not enough toilets - But you can't have everything.
I am planning on coming back next year to his final concert & I will be using you guys again.
A very special thanks to Massimo - what a lovely man it was great to be given the opportunity to have met him in person.
Thank you all again, I wish you continued success with your company.
Speak again soon
Best regards
Mary

55. This is an email we received on 4th August 09 from Michael and Berenice

Dear Arianna and Friends,

We have just returned to Cyprus after visiting your country and then staying in UK for a few weeks.

We enjoyed the concert very much. It was an experience that we will always remember. It is our 50th wedding anniversary year and the concert was the highlight of our celebrations.

We complement you on your organisation especially our transport to and from the concert. It was good to see you there as we arrived and departed.

The airport transfer was perfect too.

We hope you are all well.

Michael and Berenice

54. This is an email we received on 3rd August 09 from Helen

We enjoyed the concert very much and would like information on the 2010 concert when this is available. The organisation for our travel was perfect, well managed and well organised.
We thank you for providing such a wonderful experience.

Best wishes, Helen

53. This is an email we received on 3rd August 09 from Inger and family:

Hello, Karine!
Thank you for your mail!
I have been away from the office for some time, so i didn't see the mail until now.
Our friends, my wife and I want to thank you so much for your good service and that everything was very well organized. We will recommend you to everyone we know. Thank you very much for this time. Perhaps we see you some time again. :-)

Best regards
Inger, Per, Annhild and Jan

52. This is an email we received on 30th July 09 from Chris and Angi:

Dear All,

Just wanted to add our most grateful thanks for organising such a wonderful time for us. It was lovely to finally meet up with Arianna and in particular Consuelo who has been brilliant with all the help and support she gave us over the months leading up to the event. A true professional and we look forward to dealing with her with any future trips to Italy. We are hoping to visit Venice and Rome sometime in the future so hope she will be able to help with that when the time comes.

The concert was out of this world, much, much more than we ever expected, topped by Placido Domingo being there, and will be a lasting memory for the rest of our lives. We would love to come over again next year especially if it's likely to be his last concert there so as soon as you have any details of dates please let us know.

Once again many, many thanks for all you have done, a great team and we've been busy recommending you to family and friends here in England.

Our very best wishes to the team

Chris & Angi

51. This is an email we received on 30th July 09 from Gerry:

Dear Karine - well I am now back in Australia - thank you so much for your email. I was so impressed with Arianna & Friends - it was a great experience and of course the concert was everything I hoped it would be and more. Thank you for all your hard work in making this possible and a special thank you to Consuelo who drove us back to Montacchita - it was a pleasure meeting her. My only regrets were I didn't stay longer and I forgot to take my camera to the concert - thank you for the photo. I had a wonderful month in Italy but the concert was definitely the highlight. Perhaps next year - who knows?
Best wishes to all at Arianna & Friends.

Gerry

50. This is an email we received on 30th July 09 from Georgina and Cherie:

Hello karine!just wanted to say a big thankyou for all your work with our accomodation and the andrea rehersal, we loved it! the shutte bus was also a great idea!

thank you, and hope to speak to you again soon,
Georgina and Cherie

49. This is an email we received on 30th July 09 from John and Traci:

Hi Karine,
Just a quick message to say thanks for the superbly organised transport to and from the Andrea Bocelli concert. Everything from pick up at our hotel to collecting our tickets and return to our hotel ran so smoothly. We didn\'t need to worry about anything which just helped to make the evening so magical. Congratulations to you and your staff.
Kind regards,
John and Traci.

48. This is an email we received on 30th July 09 from Margaret:

Hello from Canada
We had such a fantastic time. Everything went great, The villa, our tickets, the ride to and from the concert. We certainly enjoyed the concert plus our stay in Tuscany. Thank you for all your assistance, answering so many questions, and helping us to have such wonderful memories, all good,
M

47. This is an email we received on 30th July 09 from Stefania:

Grazie Karine,
mi associo la ringrazio tantissimo per avermi dato la possibilità di realizzare un week end magnifico
a presto
Stefania

46. This is an email we received on 30th July 09 from Luizana:

buongiorno, Karine

Siamo ancora in Italia.
Il concerto è estato molto buono e bello.
Il lavoro di tua agenzia è estato molto buono, tutto benne.
Grazie a mille. l'anno prossimo ritorneremo.
Un grande abbraccio. Luizana

45. This is an email we received on 29th July 09 from Ian and Brenda:

Arianna & friends

What can we say, no words can ever describe the evening fully. Brenda and I have never experienced an evening as good and I don't imagine any other evening will ever come close. We have only just returned to England and can not stop telling everyone we meet about our wonderful evening at Lajatico and the Teatro de Silenzio, magical !!! The organisation by your company and at the concert by all concerned was impeccable. We would like to express our gratitude to you all for making this event accessible to us. Please keep me informed of next years concert details.


Ian and Brenda

44. This is an email we received on 29th July 09 from Tony and Rosie:

Hi Everyone,

Many thanks for your kind email.

Having just returned from Terricciola and Suzanne & Massimo's where we stayed. We would like to also add our heart felt thanks to a simply wonderful, wonderful holiday and of course a superb concert.

Your staff, especially Karine & Consuelo were absolutely terrific from the moment we enquired about the possibility of going to see Andrea Bocceli. You found us somewhere wonderful to stay and also provided us with a transfer to the concert on the night. You kept us well informed all the time from the moment we first contacted you.

We thought you could not do anymore, but we were wrong again because there you were to meet and greet us off the mini bus and point us in the right direction and then also to make sure we got back to the mini bus when everything was over. Many thanks for your hard work, friendliness and professionalism you are simply the best people to deal with and we will most certainly be looking to book up again next year. I have already recommended you to some people we met in Terricciola that were not fortunate enough to book things through, and I will continue to recommend you to anyone that will listen to us. On that note please can you keep us informed of next years concert.

Could you please pass on our kindest thanks to Suzzane and Massimo in Terricciola. They were simply so welcoming and nothing was too much trouble for them, especially Suzzane who seemed never to stop working. Massimo provided us with simply superb meals and the rooms were clean and comfortable, they certainly made us feel like we were at home. We would not hesitate to recomend them to everyone.
We did not a car but found that the bus service to Terricciola was adequate, friendly and easy to use, though it would have been better if they returned a little later at night. We mainly travelled to Pontederra were we tended to get the train to Pisa, Lucca, Firenze and Castelione Del Lago (Lake Trasimeno) in Perugia where we went to see some friends.

So to finish we will say arreverderci and many many thanks.

Kind regards until next year.

Tony and Rosie

43. This is an email we received on 29th July 09 from Luciane:

Hello dear Ariana

It was a great pleasure to be in Lajatico in this fantastic show. I want to go back in 2010, so, as early as possible, let me now when the tickets will be available.
Thanks a lot,
Luciane and all

42. This is an email we received on 29th July 09 from Nacho:

Dear all,

I really appreciate your efforts on that night as it was an incredible moment.
Can you book a ticket for me in first row executive area for 2010?
Grazie mille

41. This is an email we received on 29th July 09 from Star and Jennifer:

Dearest Arianna and Friends,

We wanted to thank you and say what a wonderful job you all did in organizing this trip. The concert was a dream of a life time and will never be forgotten. Very sorry to hear next year will be the last for this concert.

Star
Jennifer

40. This is an email we received on 29th July 09 from Sue and Jenny:

Ciao Arianna

Thank you so much for your email. You wrote to me before I had chance to write to you. It was such a well organised trip and it was really nice to meet you personally. All your staff were so very nice.
Thank you for your kind attention.
Yes I want to go next year and I will be using you again.
Take care and thank you once again for everything

Love
Sue and Jenny

39. This is an email we received on 29th July 09 from Vanessa:

Hi There

My husband and I have just come back from our Europe holiday and the highlight for us was the concert.
It was an amazing experience and your team were so helpful and made organising everything easy!

Thank you so much.
And I do hope I will contact you in the future to organise another trip to Tuscany.

Do you have any more pics from the concert, which I can maybe download? The below picture is beautiful!

Vanessa

38. This is an email we received on 29th July 09 from Elaine:

Dear All

We very much enjoyed the concert and indeed our first trip to Tuscany. However, I believe I read somewhere that our executive tickets meant we had the right to the cd or DVD. I wander if you could tell me how I would go about purchasing this.

Many thanks
Elaine

37. This is an email we received on 29th July 09 from Sonja:

Hello Consuelo,

Thank you and Karine for one of the best holidays ever.
We surely enjoyed the concert, the wine tour and the stay at il Selvino very much.
Karine has send a great picture of the concert.

Thank you very much,
Maybe see you next year.

Best regards,

Sonja

36. This is an email we received on 29th July 09 from Sanne:

Hello Arianna & Friends - and specially Karine

Thank you very much for a wonderful summerholiday - as well as the Concert.

The houses (2 diff) we lived in, were super duper. We liked the Riserva (Badia di Morona) best though. The hospitality we met - and their little dog! Lovely apartment.
The Canale was also very nice - but we needed the extra bathroom!
It was very nice to meet you Karine - after having written so many mails.
Maybe we'll return another time : Tuscany is our favorite!

Best regards
Venlig hilsen
Sanne

35. This is an email we received on 29th July 09 from Coby and Berry:

>Hello!!
Thank you so much for our beautiful experience in Tuscany!Our trip was so well organised!The hotel in Volterra was excellent, all the pick ups by your taxi company were always in time,and the concert..........it was one of the best evenings of our life!!!
Can you try to reserve 4 tickets for next year? we will do a package like this year with two other friends.When the tickets are available please let us know so we can pick the dates of arriving, pick the hotel and the tickets to pisa.

In the meantime we will spread the word about your services, you are really the best!!!

love

Coby en Berry

Hello dear friends!

34. This is an email we received on 29th July 09 from Bill and Maureen:

Hi you Guys.

Thank you for the note sent re our visit to your Country, Tuscany is a magical dream and without your professionalism in the way we were ferried to and from Lajatico it would have been a nightmare getting to the concert, my wife and I still seem to be in a bit of a trance re Andrea,s concert, this we will never ever forget, once again many thanks for helping us attain a dream.

Regards from Bonnie Scotland

Bill and Maureen

33. This is an email we received on 29th July 09 from Ronnie:

Thank you for your excellent organisation for the concert - the hotel booking and transfer arrangements between the hotel and the concert were very professionally handled. We would definitely use you again as well as recommend you to others.

Ronnie

32. This is an email we received on 29th July 09 from Sharon:

Hi Karine

We have only just arrived home to Singapore from Italy. The concert was fabulous! Lajatico is so beautiful. In fact the whole of Tuscany is magical. We managed to visit the towns of Lajatico, San Gimignano & Volterra while in Tuscany.

Hotel Casale le Torri was a fabulous place to stay -- so charming, beautiful & full of character. Thanks for your recommendation. It was very tricky to find even with your directions & GPS! But we found it in the end. It was worth the long drive from Milano & battling the traffic on the motorways (lots of jams on the way down on saturday) to get there.

Best regards
Sharon

31. This is an email we received on 29th July 09 from Jon:

Hi Karine

We had a great time - thanks so much for all of your help. Everything went smoothly.

We certainly will be wanting to attend again in 2010.

I hope it is not the last time .... it is such a wonderful event.

Best regards

Jon

30. This is an email we received on 29th July 09 from Kwun:

Dear Karine

I've just got back from holiday this week and now I am in Shanghai Already! (on business trip)

I meant to call you while I was in Pontedera but we got home very late for all 3 nights we were there and I am sorry it was too late to call you! The trip went by like a dream and a beautiful one. We were so happy about everything you've arranged for us. Jane did not know what happened until the moment we got on the bus! I am so grateful that you've covered everything up all along and she couldn't detect anything until we got on the bus! We were so happy and she was so touched she teared a little bit.

I am so grateful to your kindest care and help all along! If Jane's not pregnant next summer we may try to come again. When you are alloted for those executive tickets please let me know? I would really try to come!

I am just wondering, I saw a lot of people driving in with their cars to the back of the stage, is it allowed? I thought it was not allowed to drive in directly? Let me know in case I come next year :D Any hint of next year's guests? Would they make a dvd or bluray for this year's concert?

Take care!!!

KK

29. This is an email we received on 29th July 09 from Ruben:

Hi Consuelo

Thank you,,
It was a unforgetabel stay in Tuscany, the concert was perfekt, an specali over stay at Poggio Alloro was fantastik.

Thak you for everything

Best regards
Ruben

28. This is an email we received on 28th July 09 from Sharon:

Hello
Thank you, we did have a fab time, thank you for all your help.
There was a moment when we thought it might all go wrong when the bus didn't stop for us to pick up our tickets, but all went well in the end.
Sharon

27. This is an email we received on 28th July 09 from Nazarena:

Bonjour karine,
de retour en france,le travail reprend apres le reve de toscane,et me voici visiter toutes les tres belles photo du concert de Andrea Bocelli. c etais tout simplement merveilleux .je pense deja de revenir l année prochaine .Merci pour l acceuil que vous nous avez reservé.J ai encore les yeux plein de toute cette splendeur de collines de toscane et du concert de Andrea Bocelli .Je crois qu il ma fait retrouver mon pays moi que je suis vraiment partagé entre ses deux pays que sont la france et l Italie ,pendant cette semaine Je me suis retrouvé dans ma bulle magiques et les souvenir de tout ce que j ai laisse il y a un peu pres 25 ans .merci a vous de votre jentillesse et a tres bientot
Nazarena

26. This is an email we received on 26th July 09 from Valerie:

Just a short note to thank you all for organising our recent short stay in Tuscany and the wonderful concert in Lajatico!!!!!! You must congratulate yourselves on your joint efforts.

We would love to come back next year and see a little more of the wonderful countryside. Can you supply any information about the "horse race" around the square in Sienna? We would like to witness such an event preferably from a hotel balcony or window! Is this a possibility?

Kind regards,

Jim & Pam

25. This is an email we received on 25th July 09 from Valerie:

Dear Friends,

It was so lovely to meet some of you, although briefly, last Saturday for the Bocelli concert. We found the place and the event such magic - I'm a changed person.

So, do you have details of the 2010 event please? Would like to organise again another visit with you, and Bocelli of course.

Kindest regards

Valerie

24. This is an email we received on 24th July 09 from Hazel:

Dear Karine,
Many many thanks for organising this wonderful trip for us. Everything was exactly as promised and the concert was magical!!!!
Would love to come again next year and would appreciate it if you could contact me as soon as the concert date is announced.

Best regards,
Hazel

23. This is an email we received on 24th July 09 from Ian and Denise:

Dear Karine,

Just a short note to say thanks for organising our holiday in Italy.

Please find letter attached

Best Wishes
Ian & Denise

22. This is an email we received on 24th July 09 from Thamara:

Carisima Arianna:

Grazie mile per il impecabile servizio che hanno oferto al grupo. hann ritornato molto contenti e ringranzia anche a Pierino e anche al autista.

cordiali saluti

Thamara

21. This is an email we received on 23rd July 09 from Dave and Linda:

Karine,

Now that we have returned home I wanted to let you know about our trip to Italy.

Let me start by telling you that we appreciate all you did for us and that it will be our pleasure to refer you and your company to people we know.

About the Bocelli Concert: The tickets you got for us were amazing. The seats could not have been better positioned. All of your help with transportation, parking, accessibility, and ease of movement proved to be very valuable.

Hotel La Locanda is a treasure in Volterra. The room was spotless and the breakfast proved to be one of the best we had in Italy. Fresh baked goods and lots of other choices including a nice bowl of fresh seasonal fruit. They even provided 2 luggage stands :)

Hotel Europa in Florence was delightful. No frills, just perfect service and a nice clean comfortable room. The owners were delightful and everything was conveniently located. What a bargain in Florence. They have been there 40 years under the same ownership. They know Florence.

Working with you has proven to be one of the most pleasurable experiences we have had traveling. Having no previous history with your company or with you, we had no idea what to expect. From the first minute we spoke, you built confidence and trust in our decision. You did everything you said you would do and delivered everything on time and on budget. You and your entire group are to be commended for your professionalism.

We will return to Italy again and will not hesitate to call on your expertise. We look forward to the possibility of participating in some of your tours and believe that we will NOT be disappointed.

Best of Luck to you in the coming months and years. If we can ever do anything for you please don't hesitate to ask.

Kind Regards,

Dave and Linda

20. This is an email we received on 23rd July 09 from Roy:

Hi Karine

First let me thank you on behalf of us all for the excellent organisation you did for the concert. Needless to say we all thought the concert was fantastic.
Everything went well from the transportation to the concert, the very good seats and transport back.
We will all be going again next year. Will you please email me as soon as you have the date for next year's concert?
Again many thanks
Roy

19. This is an email we received on 23rd July 09 from Sally:

Hi Karine,
Have just arrived back in Israel after having a wonderful week in Italy.
The farmhouse was lovely and the area absolutely stunning.
We were thrilled with concert and so glad with our seats you arranged for us.
I was so impressed with the organisation and would like you to pass my thanks on to all those involved.
BEST WISHES,
SALLY

18. This is an email we received on 22nd July 09 from Denise:

Hello Karine,

Just wanted to drop both you and Massimo a little note to thank you so much for your kind attention and wonderful organization.
With the exception of the rehearsal concert, our trip was really fabulous and everything tuned out to be so good. We left Italy very happy and thrilled that we were able to attend the real concert on Saturday evening.
Please let me know well in advance when the tickets for 2010 become available. Would definitely like to repeat the experience!!!

Best wishes to you all,

Denise

17. This is an email we received on 22nd July 09 from Pamela:

Dear All
We had a fantastic stay in Tuscany last weekend and so enjoyed the Andrea Bocelli concert; it will stay in my memory for a very long time. We took the trip to celebrate my 60th birthday and it couldn't have been better!

The arrangements and communication were first class. Please pass on our thanks to your whole team.

Kind regards
Pam

16. This is an email we received on 22nd July 09 from Gwen:

Hi Karine
Now we are home again after a fabulous trip to Tuscany I want to thank you for your help in making it such a lovely time. Le Vecchie Cantine was perfect for us & I would certainly stay there again. thank you for arranging tickets and transport,all went very well. Of course the concert was fantastic!
Please keep me informed of any future Bocelli events
Kindest regards
Gwen

15. This is an email we received on 21st July 09 from Lester:

Dear Karine / Arianna & Friends,

Thank you for organising everything for our visit to the Andrea Bocelli concert and accommodation. We had a great time and loved the village of Palaia

The hotel was incredible, but there was one problem, our room named (Veranda) was opposite the bar Peggio which was very noisy and and closed at between 1 & 2am. The owner and staff of the bar Peggio were very nice and we enjoyed eating and drinking their, but we did not appreciate the noise every night.

Car Hire at Pissa Airport.
Karine! You advised it would be easy to hire a car at the airport, this was not the situation as it took us almost 2 hours to get a car as all vehicles were pre-booked. I suggest you tell customers to book in advance as all the car hire companies said we should have booked before leaving the U.K.

Tuscany! We will be coming back and will recomend Arianna & Freinds to our freinds.

Kind Regards, Lester

14. This is an email we received on 21st July 09 from Peter:

Dear Karine
we have just returned from a wondeful trip. the reharesal and concert were amazing. Bocelli is truly Il maestro.

{..}

again thank you so much for helping us have a wonderful time.
mille grazie

Peter

13. This is an email we received on 21st July 09 from Mel:

Dear Arianna,

Firstly, many many thanks for all your help in organsinig tours and bikes while we stayed at the Villa Saletta. It made such a big difference!

{..}

Many thanks,
Mel

12. This is an email we received on 21st July 09 from Jacqui:

Dear Karine

Thanks for your email and for arranging transportation to the concert at such a late date and so efficiently. I really appreciated your help.
Thanks also for making all the arrangements - it was a splendid event and will long be remembered.
have a good summer.

Kind regards
Jacqui

11. This is an email we received on 21st July 09 from Richard:

Dear Karine,

We have just returned from Pisa. We enjoyed the concert enormously, and the unnumbered tickets were fine. We'd like to go again next year, but maybe with a few more in our party.
We would like to stay again at Le Vechie Cantine.
Please tell me when the dates of the concert are known and we can make a booking.
About Il Poeta. It was not a good decision to go there. It was very far from the concert and it was in a very busy urban location. The noise from the passing traffic was unbearable. We had lunch there on the Friday we arrived, and it was very poor. Not good.
You knew that I wanted a good hotel - since the first one I chose was a 5 star (but was all booked up). I do not think you should have agreed that Poeta was suitable.
I suggest there is some money back from the hotel since we did not stay there at all. Please let me know what you can negotiate.
I look forward to hearing from you.
Best regards

Richard

10. This is an email we received on 21st July 09 from Maxine:

Hello Karine

Just to say thank you to you and "friends" for the excellent transport service to Lajatico last Saturday for the concert.

Sadly, we are now back in England but hope to return to Tuscany in the not too distant future!

Kind regards

Maxine

9. This is an email we received on 21st July 09 from Kirsti:

Dear Friends

We all want to THANK you so much for our wonderful visit to Tuscany.

Everything was so perfectly and nicely organized. The hotel in Chianni was just so lovely.The whole trip was like a dream-We have really enjoyed the town and the hotel. everything. And finally the great concert of Andrea Bocelli in Lajatico-We could never for forehead imagine how enjoyable the Lajatico concert would be. WONDERFUL! Te whole package was really organized perfectly. In spite some problems with our baggages( never appeared in Chianni) the trip was something we do not forget.

I really hope we can again travel to Tuscany in the future. I will contact you again in this matter. Please, can you keep us informed about Bocelli concerts- Thank you again so much. We just love Tuscany.

Many greetings also to the people working at the hotel. All so kind and nice and helpful to us.

Yours
Kirsti

Kirsti stayed at Alessio »

8. This is an email we received on 20th July 09 from Ros:

Hi

I just wanted to say that we had a truly fabulous weekend. The whole thing was amazing. I would really like to go again next year, especially if it is going to be the last one and am sure there will be a few others who would like to come too. If you are able to let me know as soon as tickets are available I am sure I will be asking for some.
Please can you let me know if a DVD is produced of the evening and if so how I can get a copy.
Thank you so much. Everything went really well and I have some very happy memories.

Ros

7. This is an email we received on 20th July 09 from Sarah:

i am part of joanna/richard group that came out last weekend for the Bocelli concert. We had such a great time-both the accomadation and concert wello exceeded our expectations!
will you please email us when you know if and when there will be a concert next year, as i am sure that we will be wanting to come again!
thank you for all your hard work and for looking after us so well, sarah

6. This is an email we received on 20th July 09 from Leigh and May:

Dear Karine and associates,

I am just dropping you a line to thank you so much for your services at the weekend. We found the whole experience wonderful and your driver was extremely helpful and very friendly ! (car no 19).
We thoroughly enjoyed the concert and were amazed how well organised the transportation was. Your people were all very friendly and very informative.
We have never visited your country before and found it so beautiful and very pretty, and will definately visit Italy again.
I will definately recommend your company to anybody visiting Tuscany.
Thanks again.

Leigh and May

5. This is an email we received on 20th July 09 from Colleen:

Hi Arianna & Friends

We would just like to say thank you for the great organisation for the concert on Saturday.
The Concert itself was amazing and an unforgettable evening. The hotel was superb and the staff very friendly and accommodating.
I would like to put our names down for the concert in 2010, if there is going to be one, so please let me know when you will be taking bookings

Thank you once again
Kindest Regards
Colleen

4. This is an email we received on 20th July 09 from Gillian and Dave:

This message is for Karine - if I have the wrong email address, please forward it.

First, thanks to all of you for everything you have done for us so far. Each and every element of your planning for us has been FABULOUS.


Thanks

Gillian and Dave

3. This is an email we received on 20th July 09 from Sally:

Hi,

We'd like to thank you all for all your help with our Andrea Bocelli trip. We had the best time of our lives. We absolutely love Italy and Andrea Bocelli.
Could you please thank the owners of La Vallatta. They were fantastic and really made our stay special. They couldn't do enough for us.

Karine, sincere apologies if we woke you up yesterday morning. The lady at La Vallatta gave us a taxi number but they weren't answering. We were starting to get worried about getting back to the airport in time for our flight. So thank you so much for arranging the taxi for us. We really appreciated it.

Thank you again for helping us make our trip special. We've had a fabulous time.

Sally

2. This is an email we received on 19th July 09 from Lynda:

Arianna and Karine,
Very many thanks for your assistance today in returning Howard's passport to him. If Karine had not alerted us by email and voice message, he may not have discovered it until it would have been too late to do anything about it. The taxi driver was very efficient and not very expensive so many thanks to you both. Our flight was on time so we are home after a wonderful weekend.
Thanks again for your organisation; we are delighted to have experienced Tuscany with your help. We would love to come again next year (or before!) and so will contact you to reserve probably all the rooms at La Vallata and some tickets as we have several friends who wish to join us.
Best Wishes
Lynda

1. This is an email we received on 19th July 09 from Joanna:

Arianna and Everyone!
I just wanted to send an email for you to receive on Monday morning (no doubt in your glorious sunshine whilst we have
yet more rain!) to say how truly fantastic last night's concert was at the Teatro di Silenzo.
Myself and the other 3 (+ 2 extra for the concert) could not have enjoyed ourselves more in every way - the setting, the music, the singing, Bocelli himself (and of course Placido Domingo and Katherine Jenkins and the others too!), the weather, and the whole atmosphere of the evening.........it was something we will all remember forever.
Thank you for your major part in organising everything for us - we very much enjoyed our 'hotel' in Palaia and Violetta was very sweet and helpful.
Do you know if there will be a CD or DVD made and sold after last night? Any merchandise was so difficult to find but on the other hand it was nice that people were not 'out there' to make lots of money out of such a special event.
It was nice to meet you on Thursday in the office, and you were right that Friday was certainly a scorching day!!
We so enjoyed our stay, and would be grateful if you could keep our email address 'on file' and let us know if/when you get your allocation of tickets for the 2010 concert? - we might love to come again!
Thanks to you all......
Joanna

Email: info@ariannandfriends.com
Skype: holidayintuscany